Bricklink Seller Review - Think Small

Think Small is obviously the antithesis of Americanism, consumerism, and materialism.  While the (apparent) goal is to get the latest best biggest newest thing, some people prefer to pull back from the rat race and live a quieter less filled lifestyle.  I like it personally.  So I reciprocated on this store's idea by making a minimum order only.  Not really.

Profile
Seller: Think Small
Store: http://www.bricklink.com/store.asp?p=Samba211
Feedback (at time of writing): 41
Feedback Ratio: 100% positive
Location: USA, Arizona
Prices: Varies

My Order
Order Size: 27 lots, 224 pieces
Condition: 100% Used
Shipping Charge: Post Office counter cost
Extra Fees: Priority mail orders, $0.80, first class and parcel post, $0.40.  Seems it should be the other way around and maybe it is.  I was charged first class postage and $0.40
Other: Minimum buy $5.00
Final Cost per Part: $0.11

Timeline
Order Date: Mar 21 (final batch submitted)
Invoice Date: Mar 21
Payment Date: Mar 22
Shipping Date: Mar 22
Delivery Date: Mar 25

Order Details
Why this store: Received a wanted list notification from this seller.  They had a large enough quantity of other wanted list items parts at reasonable prices.
Packaging: Bubble mailer, lots packed in baggies and then in one larger baggie.  Several pieces were loose in the larger baggie. There was no empty baggie in the big baggie.
Part condition: Good
Communication: Simple and friendly.
Feedback left: Positive.
Odd telltale signs: Paypal label still had the edge that said "Powered By Pitney Bowes" "Page 1 of 1" :-).  Most of the old label underneath was ripped off but this bubble mailer had recently made a trip from 76453 on March 6th.  So I suppose I'm obligated to further this mailer onto either Alaska or Hawaii?
Issues: Shorted one filler part.
Issue Communication?: Asked for a refund.
Issue Resolution?: Refund sent.

Recommendation
Some prices are very reasonable but some items seem to be quite a bit higher than average.  You may want a separate tab open to check the price guide on anything that catches your eye.  In many cases I just removed those lots from my cart or didn't add them in the first place.  Shipping is reasonable and extra fees are not extortionate.  I tend to avoid stores that charge over $1 for fees so this one passed.  This is also another growing list of stores I find that charge counter postage prices even though terms state that they ship via Paypal .  So not only did they charge a packaging fee but also got an extra 79c out of the deal.  Is that called hand over fist?